Beverly Hills, CA 90211

Project- & After Sales Manager

About the job

The Project-/ After Sales Manager is responsible for optimizing all aspects of the after sales experience for the customer and maintaining customer relationships to measure satisfaction and encourage future sales.

Key responsibilities:

  • Support of customer projects from the kick-off meeting to commissioning
  • Compliance with project goals in terms of deadlines, costs and quality
  • Ongoing coordination with internal project participants and customers
  • Responsibility for technical clarification and claim management
  • Preparation of status reports for internal and external customers
  • Coordination and participation in customer meetings, also on site
  • Regular project reporting to the management board
  • Supervision of customer/dealer support and spare parts business area
  • Expansion of technical support know-how and establishment of profit center
  • Responsibility for training of service technicians internally and in the dealer network
  • Route planning and responsibility for repair and service assignments in the USA
  • Content preparation of technical instructions for service technicians
  • Evaluations and statistics from field reports and budget planning
  • Information preparation from the field and interface with quality management


  • Completed higher technical education in the field of machine/plant construction
  • At least 3 years of experience in project management, in plant engineering or special machine construction an advantage
  • Resilient, technophile organizational talent with hands-on mentality
  • Independent and proactive way of working with high quality awareness
  • Professional appearance
  • Willingness to travel worldwide for project-related business trips
  • Other foreign languages an advantage
  • Driving license

Job Type: Full Time

Salary: $64.480 - $80.000 per year

Benefits: Flexible schedule, paid time off, healthcare insurance, parking pass

Schedule: Monday to Friday, overtime, willing to work on weekends if necessary

Shift: 8 hour shift

Education: High School Diploma or GED

Work Location: C SEED Inc. Office in Beverly Hills, CA and remotely

Please send us your CV and cover letter to [email protected].